Terms of use
This document covers two things: (1) use of the risosa.com site, and (2) the format in which risosa runs paid engagements. The site is informational. Paid work is governed by a separate written agreement — where the two disagree, the agreement controls over these terms.
1. Site use
Content published on risosa.com reflects, in good faith, how the work is done at the time of publication. It is not legal, regulatory, or commercial advice. If you use the site material to make decisions outside an active engagement with us, you do so at your own risk.
Industrial scraping of site content is not permitted, nor are attempts to reconstruct the working methodology from public material or to republish substantial sections without attribution. Linking and quoting with a credit are, as a rule, fine.
2. Contact form
Submitting the form is not an offer, a contract, or a commitment by either side. It is just a structured way to send context. risosa replies when the context allows a useful reply. The submission itself does not create a right to a specific answer, a specific response time, or a specific service.
A submission may be declined if the topic falls outside risosa's scope, if the current capacity window does not allow it, or for any other operational reason. A decline is not a judgement on your business — almost always the deciding factor is capacity and fit with the specialisation.
3. Engagement format
Paid engagements are governed by a written contract signed by both sides before work begins. That contract sets out scope, deliverables, deadlines, fees, payment terms, confidentiality, intellectual property, indemnities, and the dispute-resolution path. These site terms do not replace that contract.
Engagements follow the principles publicly described elsewhere on the site: documented execution, manual review of sensitive tasks, explicit no-go zones. Where a client instruction conflicts with those principles, the work is either renegotiated or ended — the principle list is not traded for commercial flexibility.
4. No result guarantees
Visibility in AI systems and search engines depends on factors no operator fully controls: model behaviour, third-party platform policy, the client's implementation choices, market conditions, and time. There is no guarantee of ranking, of model citation, of recommendation, or of any specific behaviour from any AI system. Concrete expectations about results are recorded in the engagement contract, with caveats and inside a defined scope.
5. Liability
For free use of the site, liability is limited to the maximum extent allowed by applicable law. For paid engagements, liability is defined and limited inside the contract itself. Liability is not excluded for wilful misconduct, fraud, gross negligence, or anything else the applicable law does not allow to be excluded.
6. Governing law and venue
For site use, Brazilian law applies, with venue in the operator's city of residence — unless consumer-protection law specifies a different venue in the user's favour. For paid engagements, governing law and venue are set in the contract — usually the operator's domicile, unless the parties agree otherwise.
7. Changes to these terms
These terms are updated as the working model evolves. The "Updated" date at the top marks the current version. Substantive changes that affect ongoing engagements are communicated directly to clients; changes that concern only the site are reflected here.
Contact
Questions about these terms: hello@risosa.com.